Anil’s first course of action was to spontaneously introduce himself to people at Monzo by inviting them to hang out with him on one-on-one video calls. He’d have an evening drink, they’d have a morning coffee. He’d meet with people when they’d put their kids to bed, or Slack people saying that he was free in between meetings to say hello. There was never any agenda. “You have to learn very quickly who to trust for what,” he says. “You need to work with so many executives and people across the organisation, so you’re just trying to figure out who to ask what, who"s good at what, who is a leader.”

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